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nidavellir

Refund & Cancellation Policy

Effective date: 2026-06-27

Paid web plans for nidavellir are processed by our Merchant of Record, Paddle.com Market Limited (Paddle.com).

1. Overview

You may request a refund within 14 days of purchase by contacting [email protected] or Paddle Buyer Support (https://paddle.net). Refunds may be limited or denied in cases of fraud, refund abuse, violation of our Terms, excessive usage, or fully delivered custom/one-time digital deliverables. Subscriptions may be cancelled at any time; after cancellation you retain access until the end of your current billing period and are not charged for the next cycle. Where mandatory consumer-protection laws provide additional refund or withdrawal rights, those rights apply.

2. How Refunds Are Handled

  • How to request: email [email protected] with your account email and order details, or use the link on your Paddle receipt (https://paddle.net).
  • Who processes it: payments and refunds are handled by our Merchant of Record, Paddle.com Market Limited (Paddle).
  • Timing: approved refunds are returned to the original payment method within 5–10 business days (banks/card issuers may add time).

3. Refund Eligibility by Case

  • First payment of a new subscription: full refund if requested within 14 days and largely unused.
  • Renewals: generally non-refundable after the renewal date, but we review requests made shortly after an unused renewal.
  • Annual plans: refundable within the window above; afterwards refunds for the remaining term may be limited.
  • Free trials: if charged because you did not cancel before the trial ended, we review requests made promptly while unused.
  • Promotions/coupons: refunded based on the amount actually paid; promo terms may limit refunds.
  • Credit/usage-based items: consumed credits/usage are non-refundable; unused portions may be reviewed.
  • Suspension/violations: refunds may be limited where an account is suspended/terminated for breach of the Terms.
  • Service faults attributable to us: refunded as required by law.

4. How to Cancel

You can cancel anytime from your account billing portal, the management link on your Paddle receipt (https://paddle.net), or by emailing [email protected]. Cancellation stops auto-renewal.


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nidavellir

A sole-proprietor brand providing AI-powered digital products and automation services.


Business Information

Trade Name
Zero to One Flow (021flow)
Sole Proprietor / Representative
Sungtae Ryu
Business Registration No.
317-09-03418
E-commerce Registration No.
E-commerce registration in progress
Address
A-2704, 25 Beopjo-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, Republic of Korea
Email
[email protected]
Hosting Provider
Amazon Web Services (AWS) / Cloudflare
Business Information Verification
To be posted after e-commerce registration

Web orders and payments for 021flow are processed by Paddle.com. Paddle.com is our online reseller and Merchant of Record for web orders, and handles payment processing, taxes, receipts, payment-related customer support, refunds, and chargebacks.

© 2026 Zero to One Flow. All rights reserved.

Refund & Cancellation · 환불·취소 정책 · nidavellir